Privacy Policy

At IZAN BD, your trust matters to us. We are committed to protecting your personal information and providing a safe, transparent, and reliable shopping experience. This Privacy Policy explains what information we collect, how we use it, and what rights you have when using our website or services.

ABOUT INFORMATION WE COLLECT

We may collect personal information that you provide directly to us, including:

  • Full name

  • IZAN BD account username and password

  • Billing and shipping address

  • Phone number

  • Email address

  • Social network information (such as profile name or handle, if shared)

  • Date of birth, age, or gender (if provided)

  • Photos or documents you submit

  • Payment details (processed securely through trusted gateways)

  • Information from surveys, contests, promotions, or giveaways

We may also collect data automatically when you use our website:

  • Device information (IP address, device ID, browser type, OS)

  • Location data (if permitted by your device)

  • Browsing behavior, page views, clicks, and interactions

  • Cookies and similar tracking technologies (pixels, web beacons, SDKs)

This information helps us enhance your shopping experience and improve our services.

COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, web beacons, and similar tools to:

  • Remember your login details

  • Save your preferences

  • Analyze website traffic

  • Improve user experience

  • Show relevant product recommendations or ads

Third-party platforms may also use cookies on our behalf for analytics and advertising.

HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

1. Account & Order Management

  • Creating and managing customer accounts

  • Processing orders, payments, and deliveries

  • Providing customer support

2. Communication & Marketing

  • Sending order updates, promotional offers, and newsletters

  • Notifying you about events, deals, surveys, or contests

3. Personalization

  • Tailoring your shopping experience

  • Showing relevant ads or product suggestions

  • Understanding customer preferences through analytics

4. Business Improvement

  • Conducting market research

  • Developing new products and services

  • Improving website functionality, design, and performance

5. Legal & Security

  • Preventing fraud or unauthorized access

  • Complying with legal obligations

  • Responding to lawful data requests

THIRD-PARTY APPLICATIONS

Our website may include third-party integrations such as social media buttons (e.g., Facebook Share, Google Login). These third parties may collect information about your interaction through their own cookies or tools.

We encourage you to review their privacy policies for more details.

ADVERTISING NETWORKS

We may work with advertising partners who use tracking technologies to:

  • Display targeted ads

  • Measure ad performance

  • Understand user behavior across different websites or apps

This helps us deliver relevant promotions and improve our marketing effectiveness.

RETARGETING TECHNOLOGIES

We may use retargeting tools to show ads based on your previous visits to IZAN BD. This ensures you see personalized offers and reminders based on your browsing activity.

These ads may appear on social media platforms or third-party websites.

INFORMATION YOU SHARE

If you choose to:

  • Post reviews

  • Share photos

  • Participate in contests

  • Connect via social media

  • Invite friends

Please be mindful of the information you make public. Once shared, we cannot control how others use it.

INFORMATION SHARED BY IZAN BD

We may share information with trusted third parties, including:

  • Payment processors

  • Delivery partners

  • Marketing partners

  • Analytics and technology service providers

  • Affiliates who support IZAN BD operations

We do not sell your personal information.

Any data shared will be handled securely and used only for legitimate business purposes.

YOUR RIGHTS

You have the right to:

  • Access your personal data

  • Update or correct your information

  • Request deletion of your account

  • Opt out of marketing communications

  • Disable cookies from your browser settings

To exercise your rights, please contact us via our support email or contact form.

CHANGES TO THIS POLICY

IZAN BD may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised date.